[SAP] Submit a request

[ Click to "Submit a request" ]

 Click "Submit a request" at the top of the main screen of Zendesk.

[ Select "SAP Request" ]

 Click the "▼" and select "SAP Request"

[ Content Writing ]

 ① Write "Subject " (*mandatory)

 ② Explain the request 

 - Please enter the details of your request. A member of our support staff will respond as soon as possible.

 ③ Enter the date you wish your request to be completed (*mandatory)

 ④ Select the type of your request (*mandatory)

     * Service Type

      - Help(Easy Problem) : It means a simple questions or problem-solving requests for using SAP system.

      - Data modification : To modify the improper data that user created or input.

      - Data extract : To request data that user need for analysis.

      - Request for authorization : Request for program authorization for new employee or department transfer.

      - Program development : It means a request when a new program is needed for work performance.

 ⑤ Attach the file(s) to explain your request

 ⑥ Click "Submit"